Privacy Policy

Last updated: July 25, 2026

Appliances Pro Inc (“we,” “us,” or “our”) operates this website and provides appliance repair, installation, HVAC, and related services throughout Northern Virginia and Washington, DC. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website or request service.

Information We Collect

When you book a repair, request a quote, or contact us, we may collect your name, phone number, email address, service address, and details about the appliance and issue you describe. We collect this information only when you voluntarily provide it through our booking form, by phone, or by email.

We also automatically collect limited technical information when you visit our website, including your IP address, browser type, device type, the pages you view, and the website or advertisement that referred you. This information is collected through cookies and similar technologies described below.

How We Use Your Information

We use the information you provide to schedule and perform appliance repair services, confirm appointments, communicate with you about your service, send estimates and invoices, and respond to your questions. We use automatically collected technical information to operate and improve our website, measure the performance of our advertising, and understand how visitors find and use the site. We do not sell, rent, or trade your personal information to third parties.

Text Messages & Phone Calls

By providing your phone number through our booking form or by phone, you agree that we may contact you by phone call and text message regarding your service request — including appointment confirmations, technician arrival updates, and follow-up about the work performed. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP to any message, or by calling us. Opting out of text messages will not prevent us from contacting you by phone about a scheduled appointment. We do not sell or share your phone number with third parties for their own marketing purposes.

Sharing of Information

We may share your information with technicians and staff who perform your service, and with service providers that help us operate our business (such as scheduling, communications, or payment processors). We may also disclose information when required by law or to protect our rights. These parties are only given the information necessary to perform their function.

Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use the site. We use Google Analytics to collect anonymized statistics about site traffic and visitor behavior. Google Analytics sets cookies that help us understand which pages are visited, how long visitors stay, and how they arrived at our site. You can set your browser to refuse cookies, though some features of the site may not function properly as a result.

You may opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on.

Advertising & Remarketing

We advertise our services online, including through Google Ads. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Google advertising cookie) together to measure how our ads perform and to understand which advertisements lead to a service request.

We may also use remarketing, which allows advertisements for our services to be shown to you on other websites after you have visited ours. These advertisements are served based on your prior visit to this website. No personally identifiable information — such as your name, address, or phone number — is used or shared for advertising purposes.

You have several ways to control this:

Data Security

We take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Choices

You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you. To opt out of non-essential communications, simply let us know. Depending on where you live, you may have additional rights regarding your personal information — contact us and we will honor any request the law requires us to honor.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Appliances Pro Inc.
Phone: (703) 916-1130
Email: callthepros@aol.com
Serving Northern Virginia and Washington, DC

This policy may be updated from time to time. Any changes will be posted on this page with a revised “Last updated” date.