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What Our Customers Say
Real reviews from our Google Business Profile — 4.8★ from 490+ Northern Virginia homeowners.
Thad Cobb
3 weeks ago
Jay was quick to respond to my call for a broken fridge. He kept constant communication and got me up and running within a day. He was very professional and took time to explain and show me the issue and the repair process. I will absolutely use Appliances Pro again and highly recommend their services!
Carolyn Kievenaar
3 weeks ago
Sonny came day after I contacted them and diagnosed but it could have been one or more of different issues. He addressed most probable issue and followed up with me the next two days. That repair didn’t fix issue so he came back that Monday and seeing how last fix effected things, he was able to figure out exact cause. Jay and his assistant came out Wednesday and did repairs necessary to resolve issue. They were great communicating and following up from start to finish. They were fair on their pricing. They genuinely care about customer care and doing the right thing. I will definitely use them again. They are a family owned business and it shows in how they run their business. Nothing but positive experience.
Kate Morgan
4 weeks ago
These guys were prompt, respectful, and professional. They correctly diagnosed the problem with our dryer (faulty blower), had the replacement part on hand, and completed the work efficiently. The thing is purring like a kitten! They even swept the floor of the laundry room before leaving. Highly recommend.
Michael Roxberry
1 month ago
Excellent service and extremely knowledgeable!! Arrived and fixed within hours or request. Was able to quickly diagnose and repair our oven. Also, took the time to highlight potential challenges with our other appliances to help prevent future issues. Highly recommend!!!
Christina Frank
1 month ago
Great service. Used them several times before . Jay and Samar were easy and friendly! Thank you
Suzette Mitchell
2 months ago
⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience — Appliance Pro, Inc. Earned Our Trust and Our Business
After a deeply disappointing experience with another appliance repair company, my husband and I were hesitant to trust anyone again. We had been misled, left without service, and ultimately scammed—an awful feeling, especially in today’s economy. But because I use my ovens daily, we had no choice but to try again and hope we could find a company that was honest, reliable, and professional.
Appliance Pro, Inc. exceeded every expectation from the very first interaction.
From the initial call, the experience was smooth, courteous, and reassuring. Jay, the technician, scheduled us for same-day service and followed through exactly as promised. He called before arriving and showed up within the timeframe he provided—already a refreshing change from our previous ordeal.
Jay arrived with another technician, Samar, and together they demonstrated professionalism, knowledge, and efficiency from the moment they stepped into our home. They diagnosed the issue quickly, clearly explained what was needed, and answered all of our questions with patience and confidence.
Jay told us he could complete the repair the very next day and again promised to call before arriving. True to his word, he did exactly that. Both Jay and Samar returned with the same upbeat, respectful, and ready-to-work attitude. They repaired our double oven swiftly and skillfully, and their teamwork and expertise were evident throughout the entire process.
What truly set them apart was their integrity and compassion.
When we shared that we had recently been scammed, Jay listened—really listened—and reassured us through his actions, not just his words. His professionalism and genuine care restored our trust. By the time the repair was complete, it was clear that Appliance Pro, Inc. is a company that values honesty, craftsmanship, and customer satisfaction.
Jay and Samar are outstanding technicians and exceptional representatives of their company. They earned our respect, our gratitude, and without question, our future business.
If you’re looking for a company that is reliable, knowledgeable, and truly committed to doing right by their customers, Appliance Pro, Inc. is the one you want. They turned a stressful situation into a positive experience, and we couldn’t be more appreciative.
Thank you for creating a PMCE.
Positive Memorable Customer Experience
Warmest Regards,
The Washington’s
After a deeply disappointing experience with another appliance repair company, my husband and I were hesitant to trust anyone again. We had been misled, left without service, and ultimately scammed—an awful feeling, especially in today’s economy. But because I use my ovens daily, we had no choice but to try again and hope we could find a company that was honest, reliable, and professional.
Appliance Pro, Inc. exceeded every expectation from the very first interaction.
From the initial call, the experience was smooth, courteous, and reassuring. Jay, the technician, scheduled us for same-day service and followed through exactly as promised. He called before arriving and showed up within the timeframe he provided—already a refreshing change from our previous ordeal.
Jay arrived with another technician, Samar, and together they demonstrated professionalism, knowledge, and efficiency from the moment they stepped into our home. They diagnosed the issue quickly, clearly explained what was needed, and answered all of our questions with patience and confidence.
Jay told us he could complete the repair the very next day and again promised to call before arriving. True to his word, he did exactly that. Both Jay and Samar returned with the same upbeat, respectful, and ready-to-work attitude. They repaired our double oven swiftly and skillfully, and their teamwork and expertise were evident throughout the entire process.
What truly set them apart was their integrity and compassion.
When we shared that we had recently been scammed, Jay listened—really listened—and reassured us through his actions, not just his words. His professionalism and genuine care restored our trust. By the time the repair was complete, it was clear that Appliance Pro, Inc. is a company that values honesty, craftsmanship, and customer satisfaction.
Jay and Samar are outstanding technicians and exceptional representatives of their company. They earned our respect, our gratitude, and without question, our future business.
If you’re looking for a company that is reliable, knowledgeable, and truly committed to doing right by their customers, Appliance Pro, Inc. is the one you want. They turned a stressful situation into a positive experience, and we couldn’t be more appreciative.
Thank you for creating a PMCE.
Positive Memorable Customer Experience
Warmest Regards,
The Washington’s
Siobhan Deyo
3 months ago
There is nothing worse than your packed refrigerator breaking down without warning especially over the weekend when most service providers are unavailable. I took a leap of faith and called Appliance Pros and while they weren’t available to come out on Sunday, they were able to come out on Monday morning. Jay was knowledgeable and kind while I evaluating the unfortunately the compressor was the issue and would need to be replaced. From there Jay worked with me to identify the best option, he investigated warranties, working on getting the replacement parts quickly and returning within 2 days to get my fridge back in working order all while stay in contact to confirm next steps. I can’t say enough about how refreshing it was to receive this level of customer service. Thank you for everything!
Maylen Pena
3 months ago
We had a wonderful experience with Appliances Pro Inc, especially with Jay, who serviced our kitchen refrigerator at The Learning Experience Woodbridge. From start to finish, Jay was communicative, professional, punctual, and incredibly kind. He took the time to clearly explain the issue, walked us through the repair process, and made sure we felt informed every step of the way.
As a School Director, reliability and professionalism are extremely important to me, especially when it comes to equipment essential to our children’s meals and daily operations. Jay worked diligently, treated our center with respect, and did a marvelous job repairing our refrigerator. His knowledge, honesty, and willingness to work with us truly stood out.
We are very grateful for his service and highly recommend Jay to anyone looking for a trustworthy and skilled technician.
As a School Director, reliability and professionalism are extremely important to me, especially when it comes to equipment essential to our children’s meals and daily operations. Jay worked diligently, treated our center with respect, and did a marvelous job repairing our refrigerator. His knowledge, honesty, and willingness to work with us truly stood out.
We are very grateful for his service and highly recommend Jay to anyone looking for a trustworthy and skilled technician.
Breanna Mancebo
4 months ago
They were able to service my washer next day. We have a stacked washer/dryer so I assumed it would’ve taken a lot longer but they were in and out in 2 hours!
My washer wasn’t draining and was pooling water in the drum. They took down my dryer and took apart my washer to find the source of the issue.
He was very communicative and friendly. And he was very respectful of our space/house. Even when my dog would bark and get annoying (my dog is scared of everyone/everything).
My washer wasn’t draining and was pooling water in the drum. They took down my dryer and took apart my washer to find the source of the issue.
He was very communicative and friendly. And he was very respectful of our space/house. Even when my dog would bark and get annoying (my dog is scared of everyone/everything).
Sheila Nawabi
5 months ago
I called Nick yesterday, and he arrived within 2–3 hours to diagnose our washer. He returned today and fixed it quickly. Great service, fair pricing, and very professional. Highly recommend!
Why Northern Virginia Chooses Appliances Pro
Reliable appliance repair with clear pricing, flexible scheduling, and experienced local technicians.
Skilled Technicians
Quality Workmanship
Specialist Techs
Fast & Reliable Service
Same-Day Service (When Available)
Honest, Upfront Pricing
Affordable Rates
Clear Communication
Flexible Scheduling
Work Around
Your Schedule
FREE Service Call With Repair
Service Call Fee Waived
When You Move Forward
Worry-Free Repairs
Backed by Warranty
Customer Satisfaction
4.8★ Google Rating
BBB Accredited
4.8 ★★★★★Google Rating
BBBAccredited Business
Repair AllMajor Brands
Serving NorthernVirginia Families
Schedule Appliance Repair
Free service call with repair. Fast, reliable, and local.
Our Service Area
Where We Serve
Serving Northern Virginia and Washington, DC — our technicians come to your door.
Service Areas
Fairfax County, Arlington and Alexandria
Prince William County and Warrenton
Loudoun County
Washington, DC
Same-Day / Emergency Repair
Open 7 days for urgent breakdowns, 7 AM – 9 PM.
(703) 916-1130
(703) 916-1130
Free Service Call with Repair
Unsure what’s wrong? Get a professional diagnosis — FREE with any repair.
Licensed & Insured
Fully licensed and insured — trusted since 2008.
(703) 738-9050
(703) 738-9050
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